Client Technical Support Representative

US-TX-Fort Worth


We are currently looking for Client Technical Support Representatives for our call center, located in Downtown Fort Worth. We are currently hiring for the following shifts: 11:30 am – 8:00 pm (Tue. – Sat., off Sun./Mon.), and 11:30 am – 8:00 pm (Sun. – Thur., off Fri/Sat).  Shift differential is paid for working a weekend day.

Ideal candidates must have flexibility with their schedules. 


  • Process inbound calls to the point of resolution including customer inquiries, complaints, requests for technical support, and customer account information.
  • Adapt and effectively utilize various internal computer applications.
  • Maintain strong, open communication with co-workers, supervisor and manager.
  • Adhere to all departmental and company policies.


  • Prior customer service and/or troubleshooting experience in a call center environment is preferred (minimum of 12 months). College degree and/or combination of education and experience also accepted.
  • Functional knowledge of Microsoft Outlook.
  • Speaks clearly and effectively in a variety of settings.
  • Excellent written and communication skills.
  • Ability to multi-task
  • Highly productive with minimal guidance or supervision.
  • Solves problems by gathering information and evaluating options.
  • Has excellent attendance and completes quality work on time.
  • Bilingual Candidates (Spanish) preferred.


We recognize people as our most valuable asset. We offer competitive pay, a benefits package that includes affordable medical and paid dental and vision insurance, paid vacation and holidays, matching 401K, a casual work environment, tuition reimbursement and more!  We are located in Downtown Fort Worth and offer company-paid parking. If you are ready to work for a great Fort Worth company, apply now!  


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