Account Executive (ISV)

US-TX-Fort Worth


We have an opportunity within our ISV Department for an Account Executive. We are looking for a world class candidate for an exciting new role as an ISV (Independent Software Vendor) Sales Person. This position is a fast-paced, rich opportunity for someone to take their experience to the next level. We are looking for someone who is:

  • Professional
  • Personable
  • Highly self-motivated
  • Innovative
  • Versatile and adaptable

This position is located in Fort Worth, TX at our corporate facility. Local candidates apply.


  • Proactive account management of diverse portfolio of sales offices and referral partners with primary goals of increasing application production and overall portfolio growth to meet partner and organizational objective
  • Train and assist new offices on industry and company policies and procedures to ensure production in the shortest time frame possible
  • Identify opportunities for product/service sales increases and expanded offerings through partners
  • Act as knowledge-centered resource on products, services, legislation, processes and policies, all designed to increase merchant count and partner education
  • Influence and creatively motivate/inspire sales offices for increased production and commitment to First American
  •  Present new products and services designed to increase individual merchant application count
  • Maintain strong relationships with key decision-makers within assigned sales offices and referral partners
  • Organize, coordinate and present critical data and information to key management within the sales organization
  • Act as a liaison between the sales partner and First American Payment Systems corporate office

Broad overview of responsibilities:

  • Manage/Oversee assigned partner operations/boarding
  • Work with agent recruiters
  • New agent boarding, training, reporting and tracking
  • Manage partner communications
  • Escalations, agent/ISV support
  • Sales promotions
  • CRM Management


  • Proven success in a sales role
  • College degree preferred, high school diploma/GED required.
  • Experience working in ISV’s.
  • Merchant services and bankcard industry experience highly preferred. 
  • Excellent communication skills
  • Ability to develop strong rapport with sales offices.
  • Ability to foster enhanced revenue and market share through effective use of relationship management and business skills 
  • Ability to analyze and research/resolve any issues, specifically regarding pricing, monthly residuals and certain escalations
  • Creative problem solving skills
  • Self-motivated and ability to motivate sales partners.
  • Ability to learn quickly
  • Knowledge of computer software systems including Microsoft Outlook, Word and Excel. 

We offer competitive pay, a benefits package that includes medical, dental, and vision insurance, paid vacation and holidays, matching 401K, a casual work environment and more!


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