The position of Application Administrator requires preparation of merchant-facing applications and forms for use by various departments, as well loading forms on to the online application tool FirstOnBoard located in Downtown Fort Worth, TX. The position utilizes Adobe Acrobat and InDesign, in addition to other Microsoft related programs. The role requires excellent problem solving, negotiation and communication skills, as well as time management skills.
This position also requires cross-training in all Merchant Relations positions so that they are able to cover any need of the department. This position will assist the Merchant Relations Specialist and prepare responses to concerns raised by merchants, attorneys, Better Business Bureaus and Attorney Generals in a variety of formats. During high volume periods this position will also assist in preparation of 1099K forms and the QA of said forms in a timely manner, preparation of Backup Withholding notices, as well as preparation of updated tax.
Possesses excellent organizational skills, and is comfortable communicating with all levels of management. Ability to work independently in a multi-task environment, as well as part of a team. Ability to work in a fast-paced work environment. Must be a dependable and self-motivated individual.