• ACH Administrator

    Job Locations US-TX-Fort Worth
    Category
    Operations
  • Overview

    We are looking for an ACH Administrator to join the First American Payment Systems (FAPS) team in Downtown Fort Worth, TX.  The ACH Administrator is responsible for importing multiple bank files, performing daily bank and merchant account responsibilities, sending ach billing and payment files to the bank, ensuring daily billing processes run successfully and validate amounts, validate and transmit payroll ACH file for processing, account receivable check deposit, resubmitting ach returns, managing suspended merchants, and providing customer service to internal and external customers.

    Responsibilities

    ·  Perform daily imports of various bank files:

    o    ICA merchant bank data (5th3rd) for FAPS and CPP suspended merchant funds activity into the in-house Suspense system.

    o    5th3rd files into suspense System detailing return items from FDR billings for FAPS and CPP merchants.

      • JPM Chase ACH return files into the ACH Manager System and distribute activity reports to various departments for appropriate action.
    • Daily reconcile all imported files and prepare general ledger entry.
    • Perform daily verification and export of various bank files:
      • ACH transaction files to JPM Chase Bank for processing and verification.
      • Positive Pay/Safe Pay file to JPM Chase Bank, for verification and payment of daily cash disbursements.
      • Payroll files for all Companies - FAPS, EMG, CPP, to JPM Chase Bank for processing and payment.

    ·    Perform daily releases of suspended merchant funds for ICA merchants by updating Suspense system and creating ACH credit to merchant from JPM Chase.

    • Research and process ACH reject transactions for merchant’s processing fees, lease payments, deposits, etc. from the JP Morgan ACH return file.
    • Resubmit ACH returns for collection and assess NSF fees as necessary.
    • Suspend or close active merchant accounts to collect unpaid, returned billings, charge backs, etc.  Gather proper documentation and prepare debt detail for collection placement.  Prepare and send out closing letters to merchants closed for ACH returns, which includes the reason they where closed as well as the balance owed.
    • Perform soft collections by contacting merchants to inquire about outstanding balances on their accounts and schedule payment arrangements.
    • Contact merchant banks to obtain and verify correct banking information for processing electronic transactions and resolve issues relative to the ACH process.
    • Assist employees, merchants and sales representatives by answering questions related to merchant accounts by using the various in-house and third party computer software systems maintained by First American Payment Systems.
    • Daily deposit all checks to the appropriate bank account and code to the appropriate general ledger account.
    • Post ACH/check/suspense payments into the Collection System.
    • Update and maintain lease accounts in Lease Plus Software database with bank account and insurance changes.
    • Investigate ACH transactions to a merchant’s checking/savings account that the merchant does not understand utilizing in-house and third-party software programs, review of bank statements and/or conversations with the merchant’s banks personnel.
    • Perform monthly suspense roll-off calculation of 180-day gain and 90-day loss/write off to merchant liability account.
    • Prepare collection board report showing breakdown of payments received, accounts placed for collections and monthly gains and losses.
    • Process merchant refunds and code to appropriate general ledger account.

     

    Qualifications

    Working knowledge of ACH system and NACHA regulations, excellent organization and time management skills and a high degree of accuracy in work.  Ability to consistently meet multiple daily deadlines. 

    • 5+ years Accounts Receivable experience
    • Soft Collections experience
    • Accounting and reconciliation experience required
    • High School Diploma or Equivalent; Bachelor’s Degree Preferred

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